Shipping policy

Shipping Policy

Processing Time:

Orders are typically processed within 1-3 business days. During busy periods or holidays, processing may take slightly longer.

Shipping Methods and Delivery Time:

• Standard UK Delivery: 3-5 business days via Royal Mail or courier services.
• Expedited Shipping: 1-2 business days (additional charges may apply).
• Standard Global Delivery: 5-15 business days via Royal Mail or courier services.
• Expedited Shipping: 3-10 business days (additional charges may apply).

Order Tracking:

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

Delivery Restrictions:

We currently only ship within the United Kingdom. Please contact us for international shipping options.

Damaged or Lost Items:

If your order arrives damaged or is lost in transit, please contact us within 7 days of receipt so we can assist your replacement or refund.

Returns & Exchanges:

Please see our Return Policy for details on returning or exchanging items.

Local tarrifs:

We do not pay for any local customs, tarrifs or any form of additional cost outside of the base shipping cost. The purchaser is responsible for paying any costs incurred outside of the base cost to ship the product.